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60-minute live streaming program
  • March 14
  • 1:00 - 2:00 pm EST

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Understanding the Psych Patient and How to Communicate With Them

March 14

Gain a better understanding of how to hear, discern, communicate, and ultimately care for psych patients.

Sometimes caring just isn't enough to help psych patients--they need skilled conversations in different ways. Instead of using tools such as stethoscopes and information from x-rays, etc., you will learn how to BE the tool and form a quick relationship. After this topic, you will be able to better hear, discern, and communicate more effectively with people with severe emotional and 'thinking' problems. If you listen carefully, you will probably be able to develop an empathic understanding of the person, what matters to them, and what that person needs at the moment and wishes for in the future. You may even be able to understand the level of dysfunction that interferes with the patient's ability to negotiate real-life situations. You can't possibly fix everything that is wrong, but with psych patients I have known, listening IS caring.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

10 Important Guiding Principles to Take Behavioral Health Patients Seriously

Helpful Assessment Tools

What Psychiatric Diagnoses Mean

The Expanding Behavioral Health Continuum

An Innovative Program in Oregon

Resources: You Are Not Alone

Overcoming Barriers

Stories of Success With Psychiatric Patients and Families

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

No credit available.

Live Webinar Registration

  • ACHE 1.0
     
  • The American College of Healthcare Executives no longer pre-approves courses or organizations. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification. ACHE Qualified Education credit must be related to healthcare management (i.e., it cannot be clinical, inspirational, or specific to the sponsoring organization). It can be earned through educational programs conducted or sponsored by any organization qualified to provide educational programming in healthcare management. Programs may be sponsored by ACHE, chapters or other qualified sources, whether the programming is face-to-face or distance offerings (webinars, online seminars, self-study courses, etc.).
     

Audio & Reference Manual

No credit available.

MP3 Download

No credit available.

Who should attend?

This live webinar is designed for nurses and nurse practitioners, nursing home and medical facility staff, home health workers, administrators and safety managers.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Karen Zander, RN, MS, CMAC, FAAN

Karen Zander, RN, MS, CMAC, FAAN

The Center for Case Management Inc

  • President and CEO of The Center for Case Management Inc
  • Her pioneering work with clinical case management and CareMap® systems began at New England Medical Center Hospitals (now Tufts Medical Center) in Boston 30 years ago and is internationally recognized
  • Hospitals and Health Networks named her a “Cutting Edge” leader
  • Wrote many articles about case management and editor of The New Definition newsletter
  • Has also written several case management texts: 1) Competency Evaluation Tools for Case Management Professionals (2009) , 2) Emergency Department Case Management: The Compendium of Best Practices 2nd edition with K.Walsh (2014), and Hospital Case Management Models: Evidence Connecting the Bedside to the Boardroom (2008) which is being updated for 2017
  • Has been on the Partners Care at Home Advisory Board, and has been a cellist in the New Philharmonia Orchestra for 20 years
  • M.S. degree in psychiatric-mental health nursing, Boston University, post-graduate credits in large system change from Massachusetts Institute of Technology, and a Doctorate in Humane Letters (DHL), honoris causa, from Ill. Wesleyan University; B.S.N. degree, Illinois Wesleyan University
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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* For audio recordings you only pay shipping

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Product ID: 401338
Published 2016, 2017, 2018
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