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Understanding Communication Dynamics to Build Your Professional Credibility

Communication is the 20% of our action that drives 80% of our success.

Communication is the 20% of our action that drives 80% of our success. How we communicate is the basis of how we express our personal confidence and power in the world, and thus itís the source of our credibility with others in the workplace. How we communicate - including giving and receiving feedback - can also establish our relative influence to others around us, for better or for worse. Learn the two communications dynamics most affecting own credibility with those in positions of greater power and influence. Youíll also learn the one thing you can do to shift challenging relationships into a more productive orientation.

Runtime: 56 minutes
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Communication 101: All You Need to Know About Communication

Inner and External Alignment: The Source of Communication Power and Personal Authenticity in Hierarchical Relationships (e.g., Employee/Boss)

  • Credibility Misstep: Preapology
  • Credibility Misstep: Feedback

The Distortion Zone: The Root of Conflict and Miscommunication

  • Becoming Conscious of Unconscious Distortion
  • The 90/10 Rule for How to Shift the Relationship Without Telling the Other Person That's What You're Doing
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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on May 11, 2016.

Call 1-866-352-9540 for further credit information.

Audio & Reference Manual

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MP3 Download

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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Dana Theus

Dana Theus

InPower Consulting LLC

  • Leadership consultant and executive coach
  • Helps her clients through the personal growth and change that results in career success and life mastery
  • Specializes in supporting professional women and emotionally intelligent leaders through her online programs and writing on Smartbrief.com, InPowerCoaching.com and InPowerWomen.com (recognized by Forbes as a top 100 womenís blog)
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 397612
Published 2016, 2017
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