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Protecting Yourself From Client Violence

Gain a better understanding of practical strategies for effectively managing workplace risk and enhancing personal safety in the social work field.

Few enter a helping profession, such as social work, anticipating that they may become targets of violence from the very individuals they want to help. However, evidence suggests that violence perpetrated by clients or their family members toward practitioners is increasing across settings. Such workers are facing increasing risks in their jobs because of the nature of their work; the increasingly complex and challenging needs of the people served; and the prevalence of violence, drugs and other social problems in our communities. This material will provide you with key information and practical strategies for effectively managing workplace risk and enhancing personal safety in the office and in the field.

Runtime: 91 minutes
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview

How and Why Violence Is an Issue for Helping Professionals

Findings From the "Client Violence Study" With Regard to Who Is Most at Risk

Risk Factors Associated With Violent Behavior

  • Individual and Clinical Risk Factors
  • Historical Risk Factors
  • Environmental and Contextual Risk Factors

Guidelines for Conducting a Violence Risk Assessment

How to Safely Interview a Violent or Aggressive Client

How to Create a Safe Office Setting

How to Protect Yourself During Home Visits in the Community

Twelve General Strategies for Preventing Violence

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on June 1, 2018.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Christina E. Newhill, Ph.D., LCSW

Christina E. Newhill, Ph.D., LCSW

University of Pittsburgh

  • Professor of social work with a joint appointment with the Clinical and Translational Science Institute at the University of Pittsburgh, and teaches in the MSW and Ph.D. programs
  • Received the Chancellor’s Distinguished Teaching Award, Pitt’s highest teaching honor in 2008; her research work addresses community mental health services, psychosocial interventions for individuals with serious and persistent mental illness and their families, and improving the assessment of violent behavior
  • More than 10 years of community mental health practice experience, primarily in psychiatric emergency and inpatient settings
  • Conducted training workshops on client violence and social worker safety at the local, state, and national levels for many years and wrote “Client violence in social work practice: Prevention, intervention and research”, published in 2003 by Guilford Press
  • Her most recent book entitled “Interventions for serious mental disorders: Working with individuals and their families” was published in 2015 by Pearson/Allyn & Bacon
  • Member of the Academy of Certified Social Workers and the NASW Register of Clinical Social Workers, holds a diplomat in clinical social work, and is a licensed social worker in California and Pennsylvania
  • Ph.D. degree in social welfare, University of California, Berkeley; master’s degree in social work, Syracuse University; B.A. degree in sociology, State University of New York, Binghamton
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Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 402930
Published 2018
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