Show navigation

Available in:

OnDemand Webinar
Audio & Reference Manual
MP3 Download

Mind Your Manners: A Sales Etiquette Survival Guide

Learn effective strategies to interact with top-notch manners and confidence to outshine the competition and create a positive, professional reputation for yourself and your business.

This topic is intended to provide you with a better understanding of sales etiquette best practices and guidelines. The session differentiates between good and bad business etiquette, gives practice advice for implementing these skills, and offers insights to help the you increase your opportunities for success.

Runtime: 68 minutes
Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

How to Make Proper Introductions

When to Use Surnames and Titles vs. First Names

Appropriate Attire for Various Occasions

How to Greet Others, In-Person and Over the Phone

How to Handle Paying for Meals With Clients

Ways to Express Gratitude

When to Send Thank You Notes, Including Tips for Wording, Formatting, etc.

Basic Voicemail Greetings That Speak Volumes

High-Quality Emails That Showcase Good Manners

International Sales Etiquette Tips

Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on July 13, 2017.

Call 1-866-352-9540 for further credit information.

Audio & Reference Manual

No credit available.

MP3 Download

No credit available.

Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Nina Vultaggio, MBA

Nina Vultaggio, MBA

Obsessive Consulting

  • Results-driven executive with more than 25 years of experience in branding, sales and marketing
  • Recognized for ethical, authentic leadership style and ability to train others for success, she learned early that basic etiquette was the key to building successful professional relationships
  • Rose rapidly from entry level roles to leadership positions by applying the basic success principle underlying all good manners: put other people’s feelings first
Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 400521
Published 2017, 2018
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!