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Live Webinar

60-minute live streaming program
  • December 14
  • 1:00 - 2:00 pm EST

Also available as:

OnDemand Webinar
Audio & Reference Manual
MP3 Download

Managing Negative Chatter in the Workplace

December 14

Take steps to combat the negative communication that is robbing your organization of productivity and positive energy.

Negativity has become an accepted/tolerated attitude in American businesses today. The negativity is costing companies - large, small, and every size in-between - money. The loss of revenue is due to decreased productivity, lost customers, stress, miscommunication and fear. Often it doesnít get addressed by business managers, supervisors or owners until the problem is affecting the companyís bottom line and its existence.

This timely topic helps the people responsible for managing employees, their activities and the company productivity understand how to deal with the negative actions without creating more negativity. Understand how to retain those employees, strengthen their skills, and acknowledge their positive value to the company and ultimately the companyís bottom line.

Learning Objectives

  • You will be able to review a plan of action.
  • You will be able to describe how to change your focus to help change othersí focus.
  • You will be able to identify why itís happening.
  • You will be able to discuss who, what, when and why negative work chatter exists.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Who, What, When and Why It Exists
  • Who Is Doing It?
  • What Does It Look, Sound, Feel Like?
  • When Is It Happening?
  • Why Is It Happening?
Changing Your Focus Changes Others' Focus
  • Ignoring It - Placing Blame for It
  • Taking Action vs. Reaction
  • Stopping the Negativity Now
Plan of Action
  • Why?
  • What?
  • Where?
  • When?
  • Who?
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on September 17, 2018.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program qualifies for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at certification@americanstaffing.net.
     
  • HR Certification Institute 1.0
     
  • This E-Learning program has been approved for 1.0 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Live Webinar Registration

  • HR Certification Institute 1.0
     
  • This program has been approved for 1.0 recertification credit hours toward general recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents and human resource professionals.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Donna Baylor

Donna Baylor

TRANSITION Seminars, Inc.

  • Owner of TRANSITION Seminars, Inc.
  • Specialties include real-world workshops, seminars and coaching programs that create results in real-world situations
  • More than 25 years of experience in national and international corporate training
  • Member of local Chamber of Commerce, U.S. Chamber of Commerce and American Business Women Association
  • Written 4 books and is a mastery hypnotist
  • Frequent speaker having presented on more than 45 different topics
  • More than 8 years working with the Department of Labor training men and women leaving the military how to manage stress, job hunting skills, and assertive communication skills
  • Can be contacted at Donna@DonnaLBaylor.com, 888-428-0686 or www.linkedin.com/in/donnabaylor
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 404599
Published 2018
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